F.A.Q. Q: What is a single room in Hotel Florenca ? A: A single room provides accomodations for one guest. (All rooms have two queen-size beds)

Q: What is a double room in Hotel Florenca ? A: A double room provides accomodations for two guests. (All rooms have two queen-size beds)

Q: What is a triple room in Hotel Florenca ? A: A triple room provides accomodations for three guests. (All rooms have two queen-size beds)

Q: What is a quadruple room in Hotel Florenca ? A: A single quadruple provides accomodations for four guests. (All rooms have two queen-size beds)

Q: Do kids stay free ? A: Kids up to 5 years old with picture ID for age verification, on the same room of the adults, stay for free.

Q: Are there any taxes or fees to be paid along with the daily rates ? A: No, Hotel Florenca does not charge service fee or additional taxes over the daily rates.

Q: How does the restaurant or snack bar work ? A: The restaurante works "a La Carte". Prices are between R$ 18,00 and R$ 25,00 per guest, approximately. We provide round the clock snack services.

Q: What does Hotel Florenca offer for leisure ? A: Hotel Florenca has two swimming pools, one for adults and one for kids, table tennis room, pool and minisoccer, volley and tennis court. We offer a playground for kids

Q: Does Hotel Florenca offer an indoor parking lot ? A: Hotel Florenca provides an lighted, outdoor parking lot to the guests. Our parking lot is located right in front of the hotel.

Q: Does Hotel Florenca offer a meeting room ? A: Hotel Florenca offers a meeting room with up to 15 people maximum capacity.

Q: What do the rooms in Hotel Florenca offer to the guests ? A: The rooms are are luxury-rated, carpeted, with minibar, 20" satellite TV with remote, stereo, telephone, split hot/cold air conditioning and full bathrooms, with wet and dry areas.

Q: Do the rooms have cribs ? A: When requested in advance, a crib may be installed in the room with no extra charge.

Q: Does Hotel Florenca offer a kennel ? A: Hotel Florenca does not offer a kennel service. Animals are not allowed in the rooms, according to the Sanitary Surveillance Dept. and City Law.

Q: Does Hotel Florenca offer to the guests an Internet room, fax and telephone ? A: Hotel Florenca offers two microcomputers with web access, which usage is separately charged and free wireless service on the lounge. We also offer phone and fax services to the guests, which are separately charged.

Q: What is included in the daily rates ? A: The daily rates include a brazilian-style breakfast in the restaurant. Kids up to 5 years old stay for free.

Q: Does Hotel Florenca offer in-room breakfast ? A: Yes, when requested. When breakfast is served in the room, it is separately charged. Please check the prices in advance prior to your request.

Q: Does Hotel Florenca offer safety boxes ? A: Yes. Hotel Florenca offers safety boxes, located in the front desk area, with individual drawers and keys for exclusive guest use.

Q: Do Hotel Florenca offer sauna and Jacuzzi ? A: No, Hotel Florenca does not have sauna or Jacuzzi.

Q: Which credit cards are accepted ? A: Hotel Florenca accepts all major credit cards.

Q: When should the guest inform credit card data ? A: Credit card data is requested and mandatory in all reservations requested via Internet.

Q: Is Hotel Florenca website safe ? A: Yes. All the forms are secured with SSL encryption, providing total security and privacy to your data.

Q: Does Hotel Florenca offer shuttle services ? A: Hotel Florenca offers shuttle services for requests made in advance, but the service is separately charged.

Q: What is Hotel Florenca category ? A: Since 1998 all brazilian hotels are no longer rated with stars. According to "Guia Quatro Rodas" (a brazilian travel guide), Hotel Florenca is 4-star rated.

Q: When is the check-out time ? A: Check-out time is 12:00 noon.

Q: Does Hotel Florenca offer shuttle services to the Falls (both Brazilian and Argentinian sides), Macuco Safari, helicopter ride, Bird Park, Three Frontier Landmarks and Paraguay shopping ? A: Yes, all the tours, transfers, etc. may be requested directly on the front desk and all the prices shall be checked only at the moment of the purchase.

Q: How far is Hotel Florenca to Foz do Iguassu Int'l Airport ? A: Hotel Florenca is the closest hotel to the airport, located only 2 km. from the airport. PLEASE CHECK THE MAP ON THE WEBSITE FOR FURTHER INFORMATION.

Q: How far is Hotel Florenca to the touristic attractions ? A: Hotel Florenca is located 17 km. from the Iguassu Falls (Brazilian side), 23 km. from the Itaipu Dam, 10 km. from downtown Foz do Iguassu, 9 km. from the Three Frontier Landmark, 2 km. from the Foz do Iguassu Int'l airport, 6 km. from the Brazil-Argentina border, and 9 km. from the Paraguay-Brazil border. PLEASE CHECK THE MAP ON THE WEBSITE FOR FURTHER INFORMATION.

Q: What is the check-in time ? A: The check-in time is after 14:00.

Q: What is Hotel Florenca category ? A: The hotel has opted not to have an official classification. Nevertheless is equivalent to 4-star rated hotels.